What courses have improved your production timelines and on-site flow? We’re juggling 4–6 load-ins on Saturdays, 150–300 guests per event, and I’m building run-of-show, truck sheets, and staffing in Smartsheet + Nowsta, but I want training that ties logistics to client touchpoints so the couple/host feels zero friction. Debating CPCE prep vs a more tactical workshop (allergen management, route planning, or advanced BEOs) — what gave you measurable gains in execution and client satisfaction?
Tying logistics to client touchpoints is key. I took a workshop focused on customer experience in event planning, and it was a game-changer for reducing friction. Have you looked into courses like that, or are you leaning more toward CPCE prep?
It’s crucial to streamline your run-of-show. I found that incorporating detailed checklists in Smartsheet for each load-in helped minimize stress and confusion on busy Saturdays. Have you tried refining the communication between your team and clients during the process? It might ease some friction.